VictoriaOsteen.com Privacy Policy

Your privacy on the Internet is extremely important to us. Because you give us personal information, we believe you should fully understand the terms and conditions surrounding what we do with that information. This privacy statement discloses the information we gather, how we use it, and how you can correct or change it.

Here's What We Do With Your Internet Provider (IP) Address

We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

Here's Why We Place A Cookie On Your Hard Drive

VictoriaOsteen.com uses a feature of your Internet Web browser that is called a "cookie." A "cookie" is a file that your Web browser places on your computer's hard drive. When you initially log on to VictoriaOsteen.com, we create a "cookie" for your computer and then use it to track your clicks as you go through the Web site. Approximately 95% of eCommerce websites use "cookies" to help make their shopping cart work.

VictoriaOsteen.com uses cookies:

1. To keep track of items you put into your shopping cart.
2. To tell us whether you've visited VictoriaOsteen.com previously.
3. To help determine whether you came to VictoriaOsteen.com from a particular Internet link or banner advertisement.
4. To remember who you are. This allows us to auto fill-in forms with information that you have previously entered.

There is no personal information stored within the cookie itself and the data included in the cookie is useful only to VictoriaOsteen.com. VictoriaOsteen.com does not and cannot use cookies to retrieve personal information about you from your computer. Cookies cannot be used by VictoriaOsteen.com to retrieve any personal information about you unless you have previously purchased from or registered with VictoriaOsteen.com.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of VictoriaOsteen.com's coolest features, and we recommend that you leave them turned on.

This Is Who Gets Your Information

Information about VictoriaOsteen.com visitors is an important part of our business, but we are not in the business of selling it to others. We share customer information only with the subsidiaries and partners described below:

Joel Osteen Ministries
We share our information with Joel Osteen Ministries.

Lakewood Church
We share our information with Lakewood Church

Protection of VictoriaOsteen.com and Others

We release account and other personal information when we believe that it is appropriate to comply with the law, enforce or apply our Terms of Use or protect the rights, property, or safety of Lakewood Church, Joel Osteen Ministries and our users.

This Is Why You Register With VictoriaOsteen.com

Our registration form ask you to give us information about yourself which will allow us to help you in the following ways.
* Process your orders accurately and quickly
* Reduce the amount of information you need to provide each time your purchase resources
* Protect your privacy
* Allow us to contact you with your requested information
* Personalize your experience on our site

When You Place An Order, This Is What We Do With The Information

* Verify and charge your credit card
* Ship the order you requested
* Contact you with customer service related questions
* Send you product catalogs and information as they become available
* Notify you with requested information

We'll Protect You When You're On Our Site

VictoriaOsteen.com may contain optional links to partners and third party Internet sites and services that may collect data from you or your computer. Please be aware that if you choose to leave our site via a link, VictoriaOsteen.com assumes no responsibility for the privacy practices or the content of other web sites.

You Can Use Your Credit Cards Safely

VictoriaOsteen.com uses a variety of security measures to maintain the safety of your personal information. All user contact information is contained behind secured networks and is accessible only by a limited number of trusted employees who have special access rights to production systems. Passwords are encrypted in VictoriaOsteen.com's secure database, which is also located behind secured networks. All sensitive/credit information supplied by users is transmitted via Secure Socket Layer (SSL) technology.

How to Remove Your Name From Our Mailing List

VictoriaOsteen.com gives members the following options for removing their e-mail address from our database so you will not receive future communications:
1. Send an email message to: info@victoriaosteen.com
2. Click on the unsubscribe link on any subscription mail you receive (and follow the directions located on the bottom of each email).
3. Send a letter to the following postal address:
Joel Osteen Ministries
P.O. Box 4600
Houston, TX 77210
4. Call the following telephone number: 888-567-JOEL(5635)

If You Want To Change Your Information

We want you to enjoy all of the features of Lakewood.cc by keeping your account information current. Lakewood.cc gives users the following options for changing and modifying information previously provided:
1. Click on the My Account link to make direct changes to your information on-line.
2. Send an email message to: info@victoriaosteen.com
3. Reply back to any subscription mail you receive (and follow the directions located on the bottom of each email).
4. Send a letter to the following postal address:
Joel Osteen Ministries
P.O. Box 4600
Houston, TX 77210
5. Call the following telephone number: 888-567-JOEL(5635)

All Other Questions

If you have additional questions about this privacy statement, the practices of VictoriaOsteen.com, or your dealings with this web site, please email us at info@victoriaosteen.com or write us at:
Joel Osteen Ministries
P.O. Box 4600
Houston, TX 77210
888-567-JOEL(5635)

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